ANNUAL REPORT 2015 [Table 2-2-1] Complaints, Counseling, Petitions, and Inquiries Received and Handled over the Last Five Years (Unit: case) Complaints on Human Rights Abuse Complaints on Discrimination Total Number of Complaints, Counseling, Petitions, and Inquiries Total Number of Complaints Accepted Accepted Closed Accepted Closed Cumulative. 713,125 99,914 76,761 74,648 20,974 20,219 2015 80,672 10,687 8,496 8,800 2,183 2,015 2014 82,085 10,916 8,701 8,093 2,197 2,223 2013 82,234 10,056 7,457 7,453 2,496 2,858 2012 69,791 9,582 6,946 6,938 2,549 2,559 2011 58,728 7,357 5,425 5,158 1,803 1,898 Year ※ Cumulative Total: November 25th, 2001, to December 31st, 2015 ※ If the case accepted got separated into two or more, the total number of complaints accepted will increase. Section 2. Investigations and Remedies: Human Rights Violations 1. Status of Complaints Received and Handled A. Complaints Received The Commission received 8,496 complaints on human rights abuse in 2015, which suggested a 2.3% decrease (204 less) compared to the figure from last year. This reflects decrease in the number of complaints from the prosecution, police, army, other national agencies, and public service-related organizations, which had shown a steady increase until 2014. On the other hand, the number of complaints from the “facility for caring for many persons” (group care facilities), local governments, and schools is still on the constant increase. 80 | National Human Rights Commission of Korea