(a) Kilinochchi – Sub Office The HRCSL Jaffna Regional office opened a mobile office in Kilinochchi on 3 October 2012. The mobile office received 101 complaints during the year 2015. In the Kilinochchi Sub Office, a rate of 29.70% existed on matters relating to land and property. It also consisted of a rate of 22.77% on violations of Personal liberty and 11.88% matters on education. However a rate of 10.89% on employment matters and 7.92% on complains on inaction by responsible Officers were reported in 2015. vi. Kalmunai Regional Office The Regional office received 250 complaints during the year. Action on 262 complaints was concluded during the year, of which 126 complaints were those received in 2015. 154 complaints were brought forward to 2016. Complaints on Employment matters lies at 29.2% in and complain on inactions 19.2% as the highest number in Kalmunai Regional Office. Whereas matters regarding Personal liberty is at 16% and property disputes at 12.4%. vii. Kandy Regional Office As at 01st January 2015 the office had 146 complaints brought forward from previous years. During 2015 this regional office received 123 complaints forwarded by the Head office, 56 complaints received by the NuwaraEliya mobile office and 700 complaints received directly by the Kandy regional office. Thus, a total of 1024 complaints were handled by this regional office during the year. Of this number, 161 were found to be not within the mandate of the HRC. 684 complaints were concluded in 2015. Thus 179 complaints were brought forward to 1 January 2016. In the Kandy Regional Office, Employment disputes lies at 21.75%, Complains on inactions by responsible public officers at 23.23%, and Personal liberty at 10.59%. Matters regarding Education at 8.31%, property disputes at 6.94% and Social Welfare at 2.05%. 16

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