ii. Anuradhapura Regional Office In the Anuradhapura Regional Office, during the year 2015 the Anuradhapura regional office received 652 complaints. This office disposed 637 cases during the year. The number of cases in hand as at 31st December 2015 was 514. The highest percentage of complaints is on property related matters (22.69%), whereas matters on employment lie at a (21.62%). 17.48% of the total number of complaints are in relation to Personal Liberties and 18.25% on Complains are regarded to inaction by responsible public officers. iii. Badulla Regional Office The Badulla regional office received 273 complaints during the year. The Badulla regional office concluded action on 191 cases during the year. The number of complaints in hand as at the end of the year was 177. The highest percentages of complaints are matters relating to employment. Followed by personal liberty violations consists at 18.31% and Land and property consists at 17.21%. Whilst complains on inactions by responsible public Officers remains at 6.59%. iv. Batticaloa Regional Office The Batticaloa regional office received 433 complaints during the year. The office concluded action on 441 cases including cases which were brought forward from the previous year. 157 cases were brought forward to the following year. Complains on inactions by responsible public Officers consists at 31.40% at the Batticaloa Regional Office. Personal Liberties lies at a rate of 28.17%, Employment matters at 11.17 % and property matters at 7.62 % as of 2015. v. Jaffna Regional Office The HRCSL Jaffna Regional office alone received 315 complaints during the year. 317 complaints were concluded in the year, which consisted of 234 cases submitted in 2015 and 83 submitted in previous years. The highest number of Complaints at the Jaffna Regional Office of a 23.49% of the total complains received is on inactions by responsible public Officers. Personal Liberty is at a rate of 20.63% and 20.63% relates to social welfare matters. This is followed by educational matters at 14.92% while child rights disputes are at 0.63%. 15

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