other service providers will be developed and strictly followed. The Commission believes that active participation of public and staff in its affairs enhances the level of transparency, therefore it encourages the civil society and other key stakeholders to actively participate in the work of the Commission. In this regard, the Commission will promote and ensure participation of key stakeholders while formulating human rights policies, introducing legislative changes, implementing its activities. Likewise, the in-house decisions on non-routine matters will be made by involving the Members as well as the staff in the decision-making process. Participation of stakeholders will be one of the criteria to determine the quality of the work of the Commission. A Complaint & Suggestion Box will be set up in the Commission and the Chairman will take necessary action promptly on those complaints. A register will be maintained to log all the complaints, the nature of complaints, and the actions of the Commission. F. Independence & Autonomy The independence and autonomy of the Commission depends on adequate human and financial resources as well as its legal status. In this regard, the Members and the staff of the Commission will work with His Majesty’s Government and other key stakeholders to ensure full implementation of the minimum standards as required under the UN General Assembly Resolution 48/134 concerning national institutions for the protection and promotion of human rights. In addition, the Commission will not be influenced by any undue pressure or influence from any individual or organisation while executing its duty of promoting and protecting human rights, and will take all the necessary measures to protect the independence and autonomy of the Commission. If and when necessary, the Commission will inform the public about such undue pressure or influence. Whilst every individual is free to have political views, the Commission’s work as an impartial institution will always be free from the influence of partisan political ideologies and preferences. A committee of staff and Members will periodically meet to review the independence and autonomy of the Commission, document their findings, which will be included in the annual report of the Commission, and ensure that corrective measures, where necessary, are taken. The Commission will strive to build its own office premises within a period of ten years. In this respect, the Commission will work towards securing adequate land from the His Majesty’s Government. Special Arrangements to Ensure Implementation of the Values A five-member-committee comprising of one of the members and four staff members representing different ethnic background will review the progress on implementation of the above values every six months. They will report to the Commission with specific recommendations in the areas needing improvements, if any. An external audit of the values will be conducted annually to examine the level of implementation of the values by the Commission and to suggest ways and means of institutionalising the values. 13