Microsoft, Twitter, and YouTube in 2016. This code of conduct stipulates that IT companies should establish a process of reporting to delete or block hate speech, and that they should cooperate with related organizations. In Korea, SOGILAW provided guidelines on diversity in 2018 to make companies LGBTQIA-friendly; companies can refer to these guidelines when establishing internal policies against discrimination and hate speech. In addition, in some cases, the state partially controls self-regulations. Although the state does not become involved in the execution of such self-regulations, it may legalize self-regulations, and there may be encouragement and support from the national level to implement self-regulations. Germany’s “Network Enforcement Act” (NetzDG, passed on June 2017, enacted on January 2018) makes social networking companies responsible of deleting or blocking access to illegal hate speech online (Article 3, No. 2). Considering the situation in Korea, the related departments of the national government or the National Human Rights Commission of Korea should actively support self-regulations. 2) Creating Environments Although legal regulations that forbid and punish hate speech may have the most direct and strongest effects, they cannot fundamentally eliminate the root of the cause of such expressions. Hate speech comes from deeply rooted prejudice and hate, and reactive measures to hate speech that do not address this root are limited in their effectiveness. Creating environments refers to all measures that eliminate the fundamental causes, or make hate speech powerless. 47

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