|Chapter 4| Reactions and Considerations towards Hate Speech
② Self-Regulation
Policies that forbid hate speech may come in the form of self-regulations
against hate speech enacted in schools, companies, public organizations, and
media institutions, which all members and related officials are required to follow.
It is necessary to establish policies on hate speech within the organization to
educate staff, and punishments should be enacted when such regulations are not
followed. As self-regulations reflect the particular environment of each field, they
must consist of appropriate regulations that consider the situations of the field.
In particular, it is important for schools, companies, public organizations, and the
media, which are locations vulnerable to hate speech, to have widespread selfregulations. A major example is the “Rules on Reporting Human Rights” enacted by
the National Human Rights Commission of Korea and the Journalists Association
of Korea. These rules state that reporters should not publish articles that are
related to hate speech. As it details standards acceptable for the actual media
environment of the reporters, it can be useful when actually writing articles.
In addition, the political regulations of the Korea Internet Self-Governance
Organization, which is responsible for the self-regulations of internet service
providers, provides regulations for service providers. This includes removing hate
speech online to address discriminatory expressions. As hate speech may limit
freedom of expression for minorities, there are minimal rules and guidelines on
hate speech that internet service providers can delete, which can be used to
establish provisions on the reactions to specific hate speech incidences.
In other countries, IT companies such as Twitter, YouTube, and Microsoft have
their own regulations on hate speech, and the EU enacted the “Code of Conduct
on Countering Illegal Hate Speech Online” with IT companies including Facebook,
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