Formal complaints process
Just one quarter (24%) of workers impacted by the harassment or bullying raised a formal complaint.
Formal complaints are most commonly made via workplace disputes resolution procedures.
FORMAL COMPLAINTS RAISED
Submitted a complaint through your workplace
disputes resolution procedures
13
18
4
5
Raised a personal grievance against your employer
My manager/boss
2
2
Submitted a complaint to WorkSafe
2
1
To my Union
1
2
Contacted the Ministry of Business Innovation and
Employment (MBIE)
1
1
Contacted the New Zealand Human Rights
Commission
1
1
Filed a claim at the Employment Relations Authority
1
1
Reported an incident to the Police
1
1
A work colleague
1
1
The business owner
1
0
Lawyer
0
1
Family/friends
0
1
ANY NEGATIVE IMPACT
24%
…of workers who experienced any
negative impact made a formal
complaint
Disabled workers were more likely
to make a formal complaint (38%, vs
23% of non-disabled workers)
LARGE OR EXTREMELY NEGATIVE IMPACT
33%
…of workers who experienced a large or
extremely negative impact made a formal
complaint
Manager’s boss 0
The director
1
0
1
0
Filed a claim at the Human Rights Review Tribunal 0
Other*
1
2
No, I did not make a complaint about the behaviour
Can’t recall
Any negative impact
65
73
2
3
Large or extremely negative impact
*Includes: HR/HR manager; My employment agency; Other
Base: Respondents who were impacted by sexual harassment, racial harassment, or bullying in the workplace – any impact (1,513), large or
extremely negative impact (512)
Q31b Did you make a formal complaint about this difficult situation, or report it, to any of these people or organisations?
KANTAR PUBLIC 2022
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