NHRCB’s Activities on
Complaint Management
NHRCB,
which
was
established by the National Human
Rights Commission Act 2009, is the
reflection of the government's
commitment for protecting human
rights. Despite challenges the
commission is operating activities as
per the provisions enshrined in the Act.
The whole world has been struggling
to protect human rights due to
Covid-19 crisis. Many people died and
many suffered from coronavirus. As a
result, in last two years, the world
faced a difficult reality and the task of
protecting of human rights became
more challenging. Inspite of all,
NHRCB did not stop its activities. The
Commission continued official tasks
online led by the present commission.
NHRCB
published
advertisements on awareness raising
about coronavirus in daily newspapers.
Besides, some of the remarkable
actions can be mentioned here.
The
Commission
sent
recommendations to take action for
ensuring health rights, making the
hotline of IEDCR available for 24/7,
taking special protection measure for
persons with disabilities, freeing the
prisoners from crowded prisons and
taking steps for protecting prisoners,
taking proper legal action for ensuring
social distance, arranging for PPE for
cleaners, instructing government
officials for behaving in a humanely
manner etc.
I would like to mention some
activities of NHRCB regarding
protection of human rights by
complaint management. The present
commission formed a full bench, 02
regular bench and mediation bench for
handling complaints. Besides, a
committee has been formed to verify
the complaints received from different
parts of the country. After the
verification, the complaints are sent to
04 separate benches. This year, one of
the most remarkable initiatives has
been providing compensation for the
first time to the victims of human
rights violations. As a director, as per
the instruction of NHRCB, I have
visited the spots of human rights
violation cases, investigated them and
submitted reports to the commission.
NHRCB sent them to concerned
National Human Rights Commission
Annual Report 2021
17