This constitutes discrimination, as it essentially restricts the rights of persons with disabilities to accessible public transportation. 44. The NHRC has noted that transportation services provided to persons with disabilities include rehabilitation buses, accessible taxis, accessible city and intercity transportation, and long-term care shuttle services. These services lack an integrated platform owing to the fact that they involve different central competent authorities. As a result, persons with disabilities have to make repeated inquiries through different system interfaces or portals on their own, which is not conducive to getting the information and services they need and finding out what vehicles they can use. Furthermore, the number of accessible taxis is not yet widespread41, and their distribution among counties and cities varies, resulting in individuals with physical impairments often finding it difficult to make a reservation. When doing so, they have to consult each company or driver one by one. Some accessible taxis have even switched to picking up passengers at tourist attractions after collecting government subsidies. Accessible taxis were meant to complement the inconvenience of buses, but it has resulted in an increased fare for persons with disabilities. 45. Although the CRPD Second Report mentions that 67% of buses in urban areas are low-floor buses as of 2019, the NHRC has noted the following issues which cause Taiwan to still be unable to achieve full public transport accessibility. This urgently requires the competent authorities to carefully review and propose improvement strategies and establish scheduled projects for: (1) There is a huge gap in the percentage of accessible buses among Taiwan’s counties and cities, with the highest surpassing 70% but still 10 counties and cities at less than 50%. When judging by frequency, the gap is also quite large, with the highest being 75.7% and the lowest 17%. (2) Most counties and cities have not reached the target of having at least 1 low- 41 As of the end of 2019, the number of accessible taxis in operation was 1,247, which only accounted for 1.36% of all taxis nationwide (97,898 vehicles, according to the MOTC’s Taxi Operation Status Survey Report from January to December 2019). Compared with the 1.167 million persons with disability (including 367,000 persons with physical disabilities) as of year-end 2017, the percentage clearly suggests a deficiency in the number of accessible taxis as well as uneven distribution across administrative regions. 36

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