This constitutes discrimination, as it essentially restricts the rights of persons
with disabilities to accessible public transportation.
44.
The NHRC has noted that transportation services provided to persons with
disabilities include rehabilitation buses, accessible taxis, accessible city and
intercity transportation, and long-term care shuttle services. These services lack
an integrated platform owing to the fact that they involve different central
competent authorities. As a result, persons with disabilities have to make repeated
inquiries through different system interfaces or portals on their own, which is not
conducive to getting the information and services they need and finding out what
vehicles they can use. Furthermore, the number of accessible taxis is not yet
widespread41, and their distribution among counties and cities varies, resulting in
individuals with physical impairments often finding it difficult to make a
reservation. When doing so, they have to consult each company or driver one by
one. Some accessible taxis have even switched to picking up passengers at tourist
attractions after collecting government subsidies. Accessible taxis were meant to
complement the inconvenience of buses, but it has resulted in an increased fare
for persons with disabilities.
45.
Although the CRPD Second Report mentions that 67% of buses in urban areas
are low-floor buses as of 2019, the NHRC has noted the following issues which
cause Taiwan to still be unable to achieve full public transport accessibility. This
urgently requires the competent authorities to carefully review and propose
improvement strategies and establish scheduled projects for:
(1) There is a huge gap in the percentage of accessible buses among Taiwan’s
counties and cities, with the highest surpassing 70% but still 10 counties and
cities at less than 50%. When judging by frequency, the gap is also quite large,
with the highest being 75.7% and the lowest 17%.
(2) Most counties and cities have not reached the target of having at least 1 low-
41
As of the end of 2019, the number of accessible taxis in operation was 1,247, which only accounted
for 1.36% of all taxis nationwide (97,898 vehicles, according to the MOTC’s Taxi Operation Status
Survey Report from January to December 2019). Compared with the 1.167 million persons with
disability (including 367,000 persons with physical disabilities) as of year-end 2017, the percentage
clearly suggests a deficiency in the number of accessible taxis as well as uneven distribution across
administrative regions.
36