26 : CIVIL LIBERTIES Gujarat responded positively to the proposal, while the High Court of Punjab and Haryana stated that the matter was under consideration. The Commission is pursuing the issue with the remaining High Courts that have not yet responded. 3.49 Positive responses have also been received from the State Governments/Union Territories of Arunachal Pradesh, Meghalaya, Orissa, Kerala, Gujarat and Lakshadweep, which have agreed to the establishment of the District Complaint Authority. The Governments of Assam, Bihar, Goa, Maharashtra, Mizoram, Nagaland, Punjab, Karnataka, Andaman and Nicobar Islands and Pondicherry have indicated that the proposal is still under their active consideration. The Governments of certain States/Union Territories, namely Andhra Pradesh, Haryana, Himachal Pradesh, Madhya Pradesh, Rajasthan, Sikkim, TWpura, West Bengal, Tamil Nadu, Uttar Pradesh and Delhi had sought clarifications, to which answers were provided. The States/Union Territories ofJammu and Kashmir, Manipur and Chandigarh were yet to respond and reminders have been sent to them. 4) Other Measures to Improve Police-Community Relationship 3.50 The Commission has, from time to time, been making other suggestions as well to improve the relationship between the police and the communities that they serve. The emphasis has been on the taking of measures that will improve the *out-reach' of the police, thus enabling it to perform its duties better, to gain the confidence of the public and to protect their rights more effectively. 3.51 The Commission had, inter alia, proposed that a single toll free number, 1090, first used successfully in Kerala, be extended all over the country to convey crime intelligence and information to the police, that investigating agencies keep complainants and victims informed of the progress of investigations, and that meetings be regularly arranged between Station House Ofiicers and the public. It was the view of the Commission that such two-way communication could build public confidence, provide solutions locally to problems that arise and, generally, create a safer environment that is conducive to the better promotion and protection of human rights. 3.52 In the course of the year under review, the Governments of Haryana, Delhi, Madhya Pradesh,I^il Nadu and the Andaman and Nicobar Islands indicated that NATIONAL HUMAN RIGHTS COMMISSION

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