26 : CIVIL LIBERTIES
Gujarat responded positively to the proposal, while the High Court of Punjab and
Haryana stated that the matter was under consideration. The Commission is pursuing
the issue with the remaining High Courts that have not yet responded.
3.49 Positive responses have also been received from the State Governments/Union
Territories of Arunachal Pradesh, Meghalaya, Orissa, Kerala, Gujarat and
Lakshadweep, which have agreed to the establishment of the District Complaint
Authority. The Governments of Assam, Bihar, Goa, Maharashtra, Mizoram, Nagaland,
Punjab, Karnataka, Andaman and Nicobar Islands and Pondicherry have indicated
that the proposal is still under their active consideration. The Governments of certain
States/Union Territories, namely Andhra Pradesh, Haryana, Himachal Pradesh,
Madhya Pradesh, Rajasthan, Sikkim, TWpura, West Bengal, Tamil Nadu, Uttar Pradesh
and Delhi had sought clarifications, to which answers were provided. The
States/Union Territories ofJammu and Kashmir, Manipur and Chandigarh were yet to
respond and reminders have been sent to them.
4)
Other Measures to Improve
Police-Community Relationship
3.50 The Commission has, from time to time, been making other suggestions as well
to improve the relationship between the police and the communities that they serve.
The emphasis has been on the taking of measures that will improve the *out-reach' of
the police, thus enabling it to perform its duties better, to gain the confidence of the
public and to protect their rights more effectively.
3.51 The Commission had, inter alia, proposed that a single toll free number, 1090,
first used successfully in Kerala, be extended all over the country to convey crime
intelligence and information to the police, that investigating agencies keep
complainants and victims informed of the progress of investigations, and that
meetings be regularly arranged between Station House Ofiicers and the public. It was
the view of the Commission that such two-way communication could build public
confidence, provide solutions locally to problems that arise and, generally, create a
safer environment that is conducive to the better promotion and protection of
human rights.
3.52 In the course of the year under review, the Governments of Haryana, Delhi,
Madhya Pradesh,I^il Nadu and the Andaman and Nicobar Islands indicated that
NATIONAL HUMAN RIGHTS COMMISSION