Requirement Two NIHR’s Efforts in Protecting the Right to the Enjoyment of the Highest Attainable Standard of Health (the Right to Health) Section One: Received complaints The NIHR played a major role in receiving complaints related to human rights of all types, examining them and referring what it deems necessary to the competent authorities, with effective follow-up. The NIHR received (22) complaints related to the individual’s right to the enjoyment of the highest attainable standard of health (the right to health), of which (3) complaints were received from ordinary persons, whereas (19) complaints were received from inmates in reform and rehabilitation centers or pre-trial detention centers. The complaints received by the NIHR, and the actions taken therein can be summarized as follows: First: Ordinary people 1. The NIHR received a complaint from a mother of two children suffering from autism spectrum disorder (ADM). The complaint centered on the failure of the Ministry of Health to offer the required facilitation for people with special needs to obtain their regular medications from the pharmacy of Salmaniya Medical Complex. In addition, the waiting time is very long without any consideration to the special conditions of such patients, as they are treated in the same way as the rest of the patients in the waiting lines. Accordingly, the NIHR sent a letter to the Ministry of Health to consider promptly finding a mechanism to provide some doable facilitation (in general) for people with special needs. With regard to the specific complaint, the NIHR inquired if the Ministry can examine the option of allowing the complainant to obtain the medications for her two daughters through the pharmacy of the health center in her area of residence, or if the medications could be delivered to her home address. The Ministry of Health communicated with the complainant and arranged for the delivery of medicines for her two daughters via the prescription delivery service of Salmaniya Medical Complex and as appropriate with her circumstances. 2. In a related context, the NIHR received a complaint from a person named (A.A.S.) that the medicines for his illness were not available at the Infectious Diseases Department at Salmaniya Medical Complex, which prompted him to communicate with the NIHR on the matter. Upon receiving the complaint, the NIHR communicated directly with the Ministry of Health to ascertain the validity of the claim. The Ministry’s response Ninth Annual Report of the NIHR 97