Requirement Seven Digital Transformation in the Nationality, Passport, Residency, Traffic and Customs Affairs Sectors Section One: Services provided by the Information and e-Government Authority 1. The concerned Authority has provided online services for passport and identity card issuance, issuing statements and certificates, birth and death certificates, and editing addresses. A government notification service has been introduced on smart devices for any action taken by an individual in one of the ministries and government bodies for follow up. Obtaining a certificate of good conduct has become effortless online, in addition to reporting and filing traffic accidents, viewing accident reports, and communicating with insurance companies online. 2. According to the information provided to the NIHR by the Authority, it is noted that the health and safety sector and the justice and security sector were among the sectors that benefited the most from their electronic services, where the number of beneficiaries for each sector reached approximately (1.5 million individuals). Ninth Annual Report of the NIHR 91