Citizens were satisfied with all of these measures because the procedures were streamlined and simplified. 14. With the spread of Covid-19, the need to use modern technologies by the Social Welfare Directorate in communicating with beneficiaries in all sectors increased. In the years 2020 and 2021, the number of children benefiting from the helpline and support for children subjected to violence have reached (100) cases, whilst the number of children subjected to violence and benefited from the Child Protection Center have reached (594) cases during the same period. 15. Moreover, an online correspondence system with the Ministry of Justice, Islamic Affairs and Endowments has been introduced in which letters and reports on children's cases are received and sent to Sharia courts, Batelco Home and the Child Protection Center. Appropriate programs and smart phone applications have been used to disseminate awareness and offer lectures, seminars and training courses, such as (Microsoft Teams Zoom) for all awareness lectures at the Child Protection Center and all the (15) day homes and clubs. Section Two: Services provided by the Authority of Information and eGovernment 1. The process of digital transformation in the labor and employment sector is centered on two axes, namely, the government employee, and job seekers. The Government has provided (17) electronic services for government employees, for example, employment application for the civil service, viewing the employment file, and issuing salary or service certificates. As for job seekers, (7) electronic services have been provided, consisting of registering job seekers, updating their files, submitting an employment application, searching for job vacancies, registering in a training program for job seekers, and providing unemployment insurance for job seekers. The number of beneficiaries of the services available online for the labor and employment sector reached approximately (255,000) individuals. 2. Regarding the services related to employment rights, approximately (9) services were transformed electronically, namely: Pension services, services for the insured, national workforce services, wages and settlements services, employer services, payment and billing services, labor complaints services, follow-up the status of complaints and suggestions service, and finally, workplace injury registration service and health care. Ninth Annual Report of the NIHR 89