(827) responses through The National Suggestion & Complaint
system “Tawasul”
(813) responses through email
Section Two: Services provided by the Information and e-Government
Authority
1. The security sector has provided electronic services connected with
citizens abroad, and services related to security and safety, identity
documents, road safety, and finally prosecution services. The Government
was keen to facilitate services for citizens outside the Kingdom through
about (11) services, including, for example, providing the service of
registering Bahraini students through the Kingdom’s embassies abroad
and following up on them, maintaining electronic personal documents of
citizens, and listing the Kingdom’s embassies abroad.
2. According to the information provided by the Authority to the NIHR, it is
noted that the health and safety and the justice and security sectors were
among the sectors that benefited the most from its electronic services,
where the number of beneficiaries for each sector reached approximately
1.5 million individuals.
Ninth Annual Report of the NIHR
77