Requirement Two Digital Transformation in the Diplomatic and Consular Sector Section One: Services provided by the Ministry of Foreign Affairs 1. From the perspective of developing the services provided to the public, a mechanism for the authentication of public documents has been developed by establishing an electronic system designed on the web technology. This system serves the authentication offices in the Kingdom of Bahrain and the offices of consular affairs in the diplomatic and consular missions of the Kingdom of Bahrain abroad, to facilitate and monitor all public documents’ authentication transactions using high-quality security labels with security features in accordance with international best practices to prevent fraud. 2. The process of cash payment for consular transactions is canceled and switched to electronic payment using electronic payment cards, and electronic invoices are issued, which is one of the outcomes of the implementation of the electronic transformation for government payments project. 3. The Ministry has concluded a contract with (Skiplino) Company to provide online booking for authentication appointments service. In addition, easy and smooth payment channels have been provided using (BenefitPay) service to facilitate the process of paying the certification fees. The Ministry explained that work on the project pertaining to submitting certification requests online in a smooth, secure and easy way for the public is underway, in cooperation with the Information and e-Government Authority. The number of document authentication transactions reached (36,611) transactions in the year 2020 and (38,679) transactions in 2021. 4. The Ministry, in cooperation with the Information and e-Government Authority, launched “Wejhati” application, which is a free service that contains many facilities provided to Bahraini citizens and students abroad. The benefits of the application are as follows: Facilitate communication with diplomatic missions abroad and foreign embassies in the Kingdom when registering in it (register your travel), ability to attach special travel documents such as passports and identity documents for reference when needed, and guarantee the protection and confidentiality of these documents (travel files). 5. At the onset of Covid-19 pandemic, this application was used in the evacuation plan of Bahraini citizens abroad. “Wejhati” application was Ninth Annual Report of the NIHR 74