Requirement One
Digital Transformation in the Judicial and Justice Sector
Section One: Services provided by the Public Prosecution
1. The Public Prosecution clarified that during the years (2020-2021) it relied
on several electronic means in providing services and receiving requests
from citizens, residents and stakeholders. The most important electronic
means is the WhatsApp application, where each prosecution office was
allocated a dedicated communication line on that application. The other
electronic means are the Public Prosecution’s website via the egovernment portal and the e-mail of each prosecution office.
2. In addition to the above, the Public Prosecution indicated that the number
of requests and transactions via the Whatsapp application and e-mail
amounted to (27,726) requests and transactions, and via the Public
Prosecution’s website was (12,692) requests and transactions. It also
initiated (296) remote investigations as permitted under the Code of
Criminal Procedure. The number of cases examining detention orders
remotely was (342) cases and the number of trials conducted remotely
was (1,322) trials.
Section Two: Services provided by the Supreme Judicial Council and the
Ministry of Justice, Islamic Affairs and Endowments (Waqf)
1. The Supreme Judicial Council and the Ministry of Justice, Islamic Affairs
and Endowments clarified that, in order to enhance access to justice, they
have taken key steps to digital transformation. The Ministry has completed
what it started in the field of transforming all proceedings before civil,
commercial and Sharia courts electronically. Work continues on
developing electronic services for the justice sector in cooperation with the
Supreme Judicial Council and the Information and e-Government
Authority.
2. The Ministry sought to roll out a set of electronic services that enables
individuals to benefit from them and allows courts to perform their duties
in the pursuit of justice without prejudice to any of the litigants’ rights or the
basic principles of fair trial stipulated in national legislation and in line with
international standards.
3. The electronic services provided by the Ministry of Justice, Islamic Affairs
and Endowments (Waqf) through the National e-Government Portal are as
follows: filing cases; submitting briefings and requests during all stages of
the case, including first instance, appeals, and appeals before the Court
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