(6) Text of recommendation and summary of the competent authority’s reply to NIHR: Take on developing a timetable to address and respond to the applications for housing services that have been filed five or more years ago by developing partnerships with the private banking and real estate sector and draw up suitable solutions and alternatives.  Summary of the Ministry of Housing reply to NIHR: The Ministry stated that it has encouraged citizens eligible for housing services to benefit from the immediate services and programs, such as the purchase and construction financing service and the Mazaya program. These services and programs enable the citizen to obtain adequate housing in a short period not exceeding six months without having to wait to benefit from the housing unit ownership service. In addition, the ministry s currently examining ways to increase the segment eligible for immediate services by expanding the financing options as an alternative to the traditional housing service. (7) Text of recommendation and summary of the competent authority’s reply to NIHR: Involve the beneficiaries of the provided housing service- once it is allocated to them- in developing the concept of the housing unit to be tailored to meet their family condition and living needs.  Summary of the Ministry of Housing reply to NIHR: The Ministry reported that in 2013 it did a survey of citizens whose names are on the waiting lists, to learn about their needs and opinions on the planning of housing areas and the design of housing units. In addition, it pursues to get the feedback from the segment entitled to the housing service by means of a proactive questionnaire as part of the work system to be able to improve its services in line with the aspirations of the citizens. (8) Text of recommendation and summary of the competent authority’s reply to NIHR: Grant facilities to producers and exporters of construction and real estate development materials and supplies, which reduce the cost of real estate projects and make them affordable to all according to the financial resources of individuals.  Summary of the Ministry of Industry, Commerce, and Tourism reply to NIHR: Ninth Annual Report of the NIHR 31