Case studies:
Economic impacts
‘Jacob’, aged 13, told Kids Helpline that he is
worried about the family finances because his
mum has lost both her jobs in a shop and a
hotel because of coronavirus. He said they do
not have much money, and he thinks that his
mum recently went to a charity outlet to get
some food.
‘Elissa’, aged 16, rang Kids Helpline to say
that she has been very sad and depressed
lately. She is finding it difficult to study. She
said her stepdad recently lost his job, and her
parents are fighting over money. Her mother
is sick and does not speak English well, so her
stepdad is the main breadwinner. Her parents
are also yelling at her and her sister all the
time. She is worried about whether she will
be able to afford university or find a job in the
future.
‘Hunter’, aged 18, told Kids Helpline that
COVID-19 has had a dramatic impact on his
life. He previously had three jobs in retail,
hospitality and dancing, which he loved, but
they have all been cancelled. He applied for
Centrelink but was rejected. So now he is
couch surfing and is out of money for food.
He can’t go home because his sister has a
disability and can’t be exposed to germs. He is
starting to get very worried and distressed.
‘Alice’, aged 19, rang Kids Helpline to say that
she was depressed and worried about her
future. She had two jobs in hospitality until
recently but has lost both of them due to
coronavirus. This has meant she has to go
back to live in a small country town with her
parents, which she is not looking forward to,
as she will be away from her friends and her
dad is abusive.
‘Amy’, aged 20, contacted Kids Helpline to
say that everyone in her family has lost their
jobs because of coronavirus. She is the only
one who now has a job, and so her mum
has been depending on her for all the living
expenditures and paying bills. Her brother is
getting some payments from Centrelink, but
is not contributing anything to the bills, which
is making her feel resentful and upset. She is
worried that they will not be able to afford the
rent.
‘Toby’, aged 24, rang Kids Helpline saying he is
terrified of living on no money. His workplace
reduced his hours, and then last night they
cancelled his shift at the last minute due to
coronavirus. His girlfriend also just told him
that her workplace is shutting down as well.
They are behind in their bills. It couldn’t come
at a worse time as it was only three months
ago that his girlfriend tried to kill herself and
spent a few weeks in hospital. He is scared
about living without money.
(b) Work challenges
Young people spoke about work being more
stressful because of increased workload, the
nature of the work or abuse from customers.
This included young people working in
childcare, teaching, health, eldercare and
supermarkets.
Two percent (59) of children and young people
raised COVID-19 in the context of challenges they
were experiencing at work.
These concerns were mostly raised by young
people aged 18-25, who are more likely to be in
employment.
Impacts of COVID-19 on children and young people who contact Kids Helpline • 2020 • 33