4 | Recommendations VOLUNTEERS To ensure the safe and inclusive participation of volunteers, FIFA and the local entities: • Develop a volunteer policy that clearly defines the scope of volunteer roles that is consistent with and gives regards to, legal protections that exist in the host countries. • Ensure that roles which should be characterised as paid employment are duly recognised by FIFA and the local entities and adequately compensated. • Ensure that recruitment of volunteers includes targets to ensure diverse representation including First Nations people, people with disability, culturally and linguistically diverse people. • Ensure costs associated with volunteering for people from marginalised groups be met such as travel (from remote areas/outside city centres), accommodation if required, per diems etc. • Consult with local organisations such as Volunteering Australia and Sport Inclusion Australia in Australia, and Volunteering New Zealand and Sport New Zealand in Aotearoa New Zealand to develop good practices. GRIEVANCE MECHANISM That FIFA considers the adoption of an accessible, free, non-discriminatory grievance mechanism that: • Is independent, trauma informed, confidential and prioritises the wellbeing of the complainant, which has been developed with reference to international human rights standards, such as that developed by the World Players Association, with the technical assistance of the Permanent Court of Arbitration. • Is staffed with trained professionals. • Is culturally sensitive and culturally safe. • Is available to all participants including players, workers, volunteers, officials, spectators. • Complements existing local complaint mechanisms that are well promoted. That FIFA and the local entities consider providing competitors with trained ‘player advocates’ who can be available to athletes who may wish to reach out with concerns and seek advice – to appropriately support and refer such players. MEDIA With respect to the role of the media in the WWC2023, FIFA and the local entities: • Consider establishing a grant scheme to support diversity in media reporting of the tournament, with a focus on increasing the number of women. • Establish targets for representation of women in on and off-camera roles in the media coverage of the tournament. • (In addition to media guidelines recommendation above as part of the human rights framework). 60