5.5 Ensure inclusive
communication
5.6 Establish accessible and
inclusive recruitment practices
When developing a targeted recruitment
When looking to recruit people with
strategy, an employer should be mindful to
disability, an employer should be mindful to
ensure that all forms of workplace
ensure that it establishes accessible and
communication are accessible and inclusive.
inclusive recruitment practices. An employer
This is an integral part of facilitating access
can proactively connect with candidates with
and inclusion in the workplace. Accessible
disability by:
and inclusive communication means that
messaging and information meets the
communication needs of everyone within
the community and that the target audience
can access, understand and engage with the
information being shared. Depending on the
• engaging with a Disability Employment
Services provider or disability
organisations that support people with
disability
• advertising on job search sites dedicated
needs of the target audience, this may
to people with disability, including
involve:
toozly.com.au.
• providing job advertisements in
alternative formats, including hard copy,
audio, large print and Easy Read
• ensuring job advertisements can be
easily read by screen readers
• avoiding platforms requiring people to
download additional software
• including contact details for the National
Relay Service to assist candidates who
are deaf or have a hearing impairment.
It also means using inclusive and respectful
language, and developing accessible and
inclusive written communications.
For more information, see the Commission’s
IncludeAbility – Creating Accessible and
Inclusive Communications Guide. The
People with Disability Australia – Language
Guide also contains useful guidance in
relation to the use of inclusive language.
An employer can also take steps to ensure
that its job advertisements are accessible,
including by:
• encouraging applicants to request any
reasonable adjustments needed to assist
them through the application and
recruitment process
• indicating a willingness to customise the
role for the right candidate
• avoiding including any non-essential
requirements in the position description
(for example, having a driver’s licence if
this relates to sporadic travel).
At the interview stage, an employer should
ask candidates if they require reasonable
adjustments and facilitate these, and ensure
that the physical location or online
platforms being used for interviews are
accessible.
The Commission’s IncludeAbility Attracting
and Recruiting People with Disability to your
Organisation Guide provides more
information and advice to employers on
these areas.
Guidelines for the targeted recruitment of people with disability | 36