Chapter 11:
Conduct public hearings
KEY QUESTIONS
• Why are public hearings important to the national inquiry process?
• How are public hearings conducted?
• Who should appear at a public hearing?
• What particular issues arise in taking evidence from different categories
of witness?
• What other arrangements need to be made for public hearings?
11.1. THE ESSENTIAL NATURE OF PUBLIC HEARINGS
A public hearing is an opportunity for persons with expert knowledge of the human rights situation under
investigation to come forward in a public setting to provide their views, experiences and knowledge to
the inquiry. The conduct of public hearings is an essential part of the national inquiry methodology. The
central purpose of public hearings is to enable a wide range of perspectives to be placed before the
inquiry and before the general community.
The use of public hearings distinguishes the national inquiry process from other NHRI methodologies.
NHRIs conduct many forms of investigation and research. For example, they are often required by
their establishing laws to handle complaints in confidence and so to investigate and seek to resolve
them without any publicity. They may also conduct confidential investigations for practical reasons, to
increase the chance of successfully identifying violations and perpetrators or to ensure the safety of
victims and witnesses. They can undertake research projects that are of a more academic nature and
so do not seek to engage the public, at least not until the research report is published. National inquiries,
by contrast, are very public in nature and public hearings are the essential means of proceeding.
Public hearings are key to achieving the national inquiry’s objectives.
Investigation
The evidence given by victims and witnesses assists the inquiry to find out what is
going on, the nature and extent of a pattern of human rights violation.
Analysis
The evidence given by experts, including victims, academics, professional
practitioners, NGOs, officials and others, assists the inquiry to determine the
underlying causes and extent of a pattern of human rights violation.
Information
The public nature of the evidence ensures that both the public and key stakeholders
are better informed about and more aware of the particular issue.
Education
The public nature of the evidence also increases understanding of human rights
generally and commitment to better human rights observance.
Recommendation
Witnesses can propose ways to address the situation and so assist the inquiry to
develop proposals for action to remedy the pattern of violation and prevent future
violations.
Empowerment
Public hearings provide a forum in which victims of violation are acknowledged,
affirmed and supported to act to seek redress for the harm done to them.
Chapter 11: Conduct public hearings | 47