• ensuring that all changerooms have sanitary bins. These universal design suggestions can make facilities welcoming and inclusive of everyone. When new facilities are built, or existing facilities are being upgraded, there is an opportunity to make these inclusive by: • creating private spaces so that people can change, shower and use the toilet safely and comfortably • providing a gender-neutral space where possible, without co-opting accessible toilets or family rooms. Sporting organisations that are in the process of, or considering, changing facilities also have an opportunity to seek out facilities that are inclusively designed. Sporting organisations could also consider working with local schools, local governments and other community-sport infrastructure providers to access facilities which have been designed to be inclusive.90 Case study How innovative solutions can foster inclusion Kim identifies as non-binary. Kim’s pronouns are they/them/their. Kim and a group of Kim’s friends have signed up to a mixed, social basketball competition. The basketball court complex that hosts the competition has two bathrooms, one marked ‘men’ and one ’women’. The men’s bathroom has a wall of urinals and one cubicle, which is always out of order. Kim does not feel comfortable using the women’s bathrooms because Kim is usually stared at or explicitly told that they should not be there. For the first few weeks, Kim tried to avoid drinking water before and during the game to avoid needing to use the bathroom. Eventually, one of Kim’s teammates realised what was happening and spoke to the manager of the court complex. The sporting organisation did not have the resources to refurbish the bathrooms, but changed the signage to make them both unisex. 5.6 Collecting and using personal information Concerns about providing personal information can prevent transgender and gender diverse people from engaging in sport. Personal information should only be collected with a player’s consent, and in the case of children, with parental consent. Sporting organisations can address this by implementing structures and safeguards regarding the collection and use of personal information, particularly where it relates to name and gender (for example, password-protected databases). See section 4.9(b) for an overview of privacy law. Registering to participate in a sport generally requires an individual to provide personal information. This information might include a birth certificate or driver’s licence to verify age, name, or gender. The collection of personal information by sporting organisations can create additional difficulties for transgender and gender diverse people because of: • differences between a person’s affirmed gender and the sex or gender recorded on their identity documents91 • differences between a person’s preferred name and their name as it appears on their identity documents Guidelines for the inclusion of transgender and gender diverse people in sport • 2019 • 41