6.
Facts about the dress code policy: Statements by each
party and actual dress code requirements
This section is structured as follows: Opinions shared by a group of
complainants or airlines are provided in summary form, while opinions
restricted to a single individual or airline are presented in separate
paragraphs. The purpose of this investigative report is to illuminate
structural or systemic phenomena or problems, and not to cast blame.
Opinions are presented anonymously as much as possible through the use
of aliases. An alias will not be used if the person or entity is still identifiable.
1)
Does the dress code discriminate based on gender?
a. Statements by the complainant15
a) Uniform
Wearing skirts restricts movement during in-flight service, especially
when cabin crew have to reach the overhead bin or squat down to pick up
meal trays. Some companies require crew members to squat down when
serving business class passengers.
Airline companies do not consult cabin crew when designing
uniforms. Decisions are usually made by the head of the cabin crew
department who does not work at the frontline and therefore does not truly
understand the inconveniences that may be encountered at work.
Cabin crew from one company have previously demanded in union
meetings and via the company’s internal communication channels that
union reps or cabin crew be included in the uniform design process.
However, the company simply replied that pantsuits would be considered
as an option while providing no specifics as to when a new uniform would
be designed or what improvements or changes would be made at that time.
The TAFU did offer Eva Airways a short-term solution: to allow
15
The Commission’s interview records with the complainant dated February 29 and
March 22, 2024
21