III. Facts: The Complaint and Points of Contention 1. The complaint Based on the complaint submitted by the TFAU on August 1st, 2023 and the supplemental official letters received on September 20th, 2023 and two emails received on October 5th, 2023 and January 19th, 2024, the chief facts and claims of the complaint are summarized as follows: 1) Facts a. Compared to international airlines, whose dress codes have become more relaxed over the past few decades, most airlines in Taiwan still require female cabin crew to wear skirts, stockings, makeup, and high heels while on duty. This means that female cabin crew need to spend more time putting on makeup and doing their hair before their shifts begin, which in turn shortens their rest time and incurs additional expenses associated with purchasing cosmetics out of pocket. Female cabin crew are often subject to lengthy inspections or re-training if they do not comply with the dress code of the airline they work for. The complainant believes this to be a practice that objectifies women, subjects female employees to degrading treatment, and constitutes a serious CEDAW violation. b. When undergoing flight safety training (such as emergency resuscitation, closing/opening cabin doors, evacuating passengers, and operating evacuation slides and life rafts), cabin crew of both genders are required to wear trousers. The lack of similar training conducted with female cabin crew while wearing their regulation skirts and stockings raises a safety concern as to whether they would be able to respond to actual emergencies effectively. Even during day-to-day operations, female cabin crew must worry about accidental “exposure” while wearing short skirts, especially when they are in a jump seat facing the passengers and might have compromising photos taken of them without their consent. c. The complainant added that airline companies have promised time 5

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