Training Module on the Right to Mental Health for the Security Sector C. Continue to talk to the subject (unless he tells you to be quiet), reasonably empathize with the perceived grievance and acknowledge that he’s in control of the situation. D. Initially, you should comply with whatever reasonable and safe demands the armed subject may make such as, “Sit over there,” “Get my supervisor on the phone,” or “Hand over the money.” E. None of the above 8. Police or military officers are “practical psychologists” who daily utilize principles and practices of human behavior in the course of their work. TRUE regarding crime victims’ feelings, perceptions, and wishes with regard to police interactions at the scene: A. As investigators, you should get the facts as quickly as possible to lessen the interactions with the victim of the crime. B. To avoid frightening the victim, you should not give the victim ideas of emotional delayed reactions that may occur over the next few days. C. If the victim is emotional and confused, officers should still avoid stating or implying judgments about what the victim could or should have done before, during, or after the crime. D. To help the victim recall events of the crime and make him gain control of the incident, you may interview her/him near the scene of the crime. E. A and B 9. The responder is confronted with a victim whose emotional behavior may run the scope from numbed unresponsiveness to raw panic. TRUE regarding practical recommendations for first responders who have to deal with victims-on-the-scene EXCEPT: A. Even if you are in uniform, have a picture ID tag, or clearly look like a police or military officer, you should always introduce yourself first. B. You may try to reassure the victim repeatedly with comforting words such as, “Everything will be alright,” especially to a victim whose world has just been shattered. C. Don’t take offense if the victim refuses to let you touch, treat, or even talk to her. D. Listen to the victim if they want to talk, even if they stray off topic or appear to be talking nonsense. E. A and C 10. TRUE regarding Critical Incident Stress Debriefing (CISD): A. During the introduction phase, the team leader discusses confidentiality and other ground rules. B. During the fact phase, the most common question asked is, “What went through your mind?” C. Symptom phase is where the meeting gets intense, as the members take cues from one another and begin to vent their distress. D. During the education phase, one of the common questions is, “What have you learned?” E. All of the above. 61