SECTION THREE: The roles and responsibilities of NHRI leaders
In that way, the final plan reflects the vision of the whole institution to which every person in the
institution is committed.
Strategic planning cycles vary from one NHRI to another. They are also affected by the timing of
appointments to the institution. In some commission-model NHRIs, all the commissioners are
appointed at the same time, as a group. In others, commissioners are appointed for staggered
terms so that some are retiring and new appointments are being made on a continuing basis. In
commission-model NHRIs where all commissioners are appointed at the same time and in ombudsmodel NHRIs, it may be appropriate to develop and adopt a new strategic plan early in the life of
each new leadership group for the term of that group. In commission-model NHRIs where new
commissioners are appointed on a continuing basis to join an existing NHRI leadership team, it
may be appropriate to discuss with each new commissioner how best that commissioner can
contribute to the NHRI’s priorities for the remainder of the strategic plan and then can help shape
the subsequent strategic plan.
4. Policy making
NHRIs make policy on a very broad range of issues within a very wide range of areas. Policy can
relate to significant human rights themes, situations and issues, to strategies, programmes and
activities, to procedures and to administration, including financial and personnel administration.
Gender mainstreaming should be ensured in policy making.
Policy making is a shared function across the NHRI leaders. The top leaders, the chief
commissioner and other commissioners or the ombudsperson, set the broad policy and make
the most significant policy decisions. The senior staff team generally has authority to determine
lesser policy questions within the framework of broad policy set from the top. The most significant
requirement is clarity about who makes what policy decisions. As with any shared functions,
problems can arise when there is confusion about the distribution of responsibility.
Policies should be reviewed periodically, according to a regular schedule, to ensure that they
continue to be relevant and appropriate for a continually changing context. The review process
enables consideration whether the policy under review has deficiencies, gaps, overlaps or
unnecessary or inappropriate content and whether it requires amendment. The commissioners or
ombudsperson should have oversight of the review schedule to ensure that policies are always
relevant and appropriate. However, the actual review of a specific policy may be undertaken by
senior staff on behalf of the commissioners or ombudsperson.
5. Management
The NHRI needs to be managed well. Management needs to ensure effectiveness, that is, that the
NHRI is achieving its objectives in promoting and protecting human rights as well as it possibly can.
Management also needs to ensure efficiency, that is, that the NHRI is using its limited resources as
carefully and as strategically as possible to achieve maximum impact.
Ultimate management responsibility lies with the NHRI’s commissioners or ombudsperson. That
responsibility, however, is not for day-to-day management. Their focus should be developing and
adopting the strategic plan and annual implementation or operational plans under the strategic plan
and then monitoring and reporting on implementation. Day-to-day management is the responsibility
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