Enquiries and complaints other than
unlawful discrimination– broader human
rights issues
4,250
Enquiries and
complaints received –
Section 5
In addition to 1,417 enquiries and complaints of unlawful discrimination,
the Commission received 4,250 enquiries and complaints within the
scope of section 5 of the Human Rights Act. These other enquiries and
complaints are called broader human rights issues.
In 2018/19, the Commission closed 4,053 enquiries and complaints
relating to broader human rights issues.34
The breadth of broader human rights enquiries and complaints, to which
the Commission responded is wide. Some examples include:
• Concerns about accessible places for disabled people.
• Concerns about a lack of Mäori representation on local bodies
• Concerns about the introduction of body scanners at airports
• Concerns about flying flags believed to be racist
• Enquiries about the Commission’s Give Nothing to Racism campaign
• Enquiries about adoption law reform
• Enquiries about gender equality
• Enquiries about housing and the homeless
• Enquiries about greater support for people with mental health concerns
• Requests for information regarding the prevention and management of
bullying and sexual harassment complaints.
Chart 7: The 10 most common issues, in broader human rights enquiries and complaints
raised with the Commission in 2018-19
561
Employment
451
Government departments
412
Health
Criminal issues
308
International
306
291
Legal Issues (Non-Human Rights)
Harassment
279
Disability
273
Accommodation
222
Privacy
219
0
50
100
150
200
250
300
350
400
450
500
600
34 The number of enquiries and complaints relating to broader human rights issues
closed, includes complaints received before the 2018/19 year.
Annual Report 2019
47