HUMAN RIGHTS COMMISSION OF SRI LANKA, Annual Report 2019 4.4.2. ▪ Other monitoring activities: Complaints Unit for the Presidential Elections- 2019 A Complaint-receiving unit was established by the Human Rights Commission of Sri Lanka to receive complaints relating to the Presidential Elections -2019. In addition to written complaints, the Commission also received complaints relating to the elections through its 24-hour hotline. ▪ Monitoring of news reports The Commission also continued to monitor news reports in the electronic and print media with regard to the violation of human rights falling within the purview of the Regional and sub-Offices. This activity assists the Commission in making suo motu interventions as well as following-up on the progress of remedial action by respondent parties. ▪ Interventions requiring continuous monitoring - A series of discussions with relevant stakeholders to provide a solution to the issue of the non-delivery of postal mail to the estate sector in the Sabaragamuwa Province. The Ministry of National Harmony, Dialogue and Official Languages, the Ministry of Estate Infrastructure, the Ministry of Postal Services, Postal Department, Deputy Post Master General of the Sabaragamuwa Province, and the Ministry of Home Affairs were represented at these discussions, which issue is also the subject of a suo motu inquiry of the HRCSL. A discussion with the complainant and the respondents, i.e. Central Highway Project–Part II and Road Development Authority, of a complaint against the health hazards caused to the general Page - 73 A series of discussions were conducted with relevant authorities and affected parties in matters which in the opinion of the Commission required intervention and continuous monitoring. The following are selected examples: 73