Protecting Rights by Dealing with Complaints
3.1 Statistics of complaints received in 2011-2022
Year
Complaints Yearwise
of Previous complaints
received
years
Total
Complaints
(01+02)
Yearwis
disposal
Yearwise pending/
non-disposal
(3-4)
Column No.
1
2
3
4
5
2011
64
233
297
285
12
2012
12
635
647
472
175
2013
175
477
652
467
185
2014
185
660
845
524
321
2015
321
567
888
389
499
2016
499
692
1191
430
761
2017
761
644
1405
604
801
2018
801
733
1534
1080
454
2019
454
779
1233
669
564
2020
564
481
1045
347
698
2021
698
573
1271
972
299
2022
299
663
962
598
364
Total
4833
7137
11970
6837
5133
According to Article 12 of NHRC Act 2009 citizens of the country can lodge complaint
in the Commission. From the beginning of its inception the Commission has been
receiving and disposing complaints. In 2011-2022 in the last 12 years 7137 complaints
were lodged in the Commission. Although pending complaints were disposed of in
each year, most of them were disposed of in 2018. Less complaints (481) were received
in 2020 due to pandemic and most of them (347) were disposed of as the official task
were continuing through online. In 2022, complaints including that of previous years
were 962 and 598 (62%) were disposed among them. In 2022, among 364 pending
complaints, there are 01 of 2012, 06 of 2013, 04 of 2014, 04 of 2015, 05 of 2016, 08 of
2017, 16 of 2018, 18 of 2019, 18 of 2020, 38 of 2021 and 246 of 2022.
36 | Annual Report 2022 : National Human Rights Commission