44 3.2 Assessment of government bodies’ cooperation with the ICHR in the complaint process in the Gaza Strip 3.2.1 Ministry of Social Development The ICHR received 37 complaints against the MoSD. Of these, 33 complaints were closed. An evaluation of closed complaints shows that 24 complaints were processed with satisfactory cooperation and result, seven with unsatisfactory cooperation and result, and four without cooperation. 3.2.2 Ministry of Health The ICHR received 32 complaints against the MoH. Of these, 25 complaints were closed. An evaluation of closed complaints shows that nine complaints were processed with satisfactory cooperation and result, six with unsatisfactory cooperation and result, and seven without cooperation. 3.2.3 Ministry of Public work and Housing The ICHR received 33 complaints against the MoPWH. Of these, 23 complaints were closed. An evaluation of closed complaints shows that seven complaints were processed with satisfactory cooperation and result, 11 with unsatisfactory cooperation and result, and four without cooperation. The ICHR sent a total of 95 original letters, 49 reminders, and six key letters. However, the Commission only received 19 written and five verbal replies. 3.2.4 Ministry of Education The ICHR received two complaints against the MoE. Both complaints were closed. An evaluation of closed complaints shows that one complaint was processed with satisfactory cooperation and result and one with unsatisfactory cooperation and result. 3.2.5 Police The ICHR received 628 complaints against the Police agency. Of these, 577 complaints were closed. An evaluation of closed complaints shows that 313 complaints were processed with satisfactory cooperation and result, 187 with unsatisfactory cooperation and result, and 36 without cooperation. The Status of Human Rights in Palestine