however, were of the view that the service has
been expanded. More women believe the services
have not seen an improvement. It is to be noted
that in 2011, 30% of respondents considered
social security to have improved.
put more effort into improving health services
(49.0%) and ensuring housing along with financial
assistance.
Table 68: Services to be considered as a priority of the government
Total
Table 66: Opinion on social services, by gender
Improved
Improving Health services
49.04%
Male
Female
Total
Improved access to education up to grade 12
8.55%
21.88%
25.53%
24.16%
Improved access to safe drinking water
1.64%
Improved access to electricity
3.09%
Improved sewerage facilities
2.27%
16.92%
Got Worse
11.72%
13.18%
12.72
No Change
29.95%
34.22%
32.70%
RF
2.60%
2.95%
2.82%
Improved housing, including financial assistance
DK/NA
33.85%
24.12%
27.61%
Improved waste disposal system
1.73%
Improved social security
6.01%
Other
1.27%
RF/DK/NA
9.46%
People generally believed that progressive steps
are being taken to improve health services,
access to education up to grade 12, access to
safe drinking water, access to electricity, improve
sewerage facilities, improve housing and financial
assistance, improve waste disposal system and
social security services. In all areas except the
improvement of housing (46.0%), more than
half the respondents were convinced that the
government was taking adequate measures
to improve these services with regard to the
availability of resources. In 2011, people reported
that they were less satisfied with efforts to ensure
housing, social security, health services and
improved waste disposal systems, in comparison
to the 2019 findings.
ACCESS TO OFFICIAL
INFORMATION
People were not satisfied with the access to public
information they were granted in 2011. In fact,
the level of dissatisfaction had increased from
2005 to 2011 with half the respondents unhappy
with the level of access. In 2019, the majority of
people stated that they were dissatisfied with the
access to official information made available to
them.
Table 69: Access to public information ,2011,2019
Table 67:Do you consider the government is doing enough to ensure the following, 2011,2019
2011
Improving Health services
Improved access to education
up to grade 12 (grade 10 in
2011)
2019
Yes
No
Yes
No
46.40%
44.70%
50.00%
39.00%
68%
22.70%
61.00%
26.00%
Improved access to safe
drinking water
58.60%
31.20%
61.00%
27.00%
Improved access to electricity
60.80%
29.60%
57.00%
30.00%
Improved sewerage facilities
54.30%
34.90%
59.00%
26.00%
Improved housing, including
financial assistance
52.90%
%36.6%
46.00%
41.00%
Improved waste disposal
system
48.40%
39.60%
62.00%
26.00%
Improved social security
43.40%
42.90%
51.00%
32.00%
2011
2019
Satisfied
25.8%
31.43%
Neither
13.8%
5.99%
Dissatisfied
42.9%
41.87%
RF
17.5%
1.82%
DK/NA
18.89%
20.71%
With the enactment of Right to Information Act in
2014, there is a need to understand and assess how
this law has facilitated access to information for citizens. More than one third of the respondents (36.1%)
reported that this legislation’s enactment has been
helpful.
Table 70 :Is the Right to Information Act helpful in obtaining information
2019
People were asked what services should be
considered a priority of the government. Most
respondents believe the government should
52
Yes
36.06%
No
1.73%
RF
21.25%
DK/NA
40.96%