5. Legal concerns
5.4 Neurotechnology in the
workplace
With the shift to remote work during the COVID‑19
pandemic, the adoption of online monitoring tools
by employers has become increasingly common.
However, due to rapidly developing technology,
constant monitoring of employees can be expanded
from monitoring desktop activity to potentially
assessing their emotional state and degree of
concentration and alertness.255
While having advanced mechanisms to assess
employee productivity is not a new concept,
neurotechnology may provide employers with a
more sophisticated mechanism to monitor their
employees’ mental patterns throughout their
workday.
The UK ICO has estimated that neurotechnologies
will be readily adopted into workplaces within four
to five years.256
Surveillance via EEG assessment, which is a
relatively accessible form of neurotechnology,
can allow employers to have insight into an
employee’s immediate cognitive state such as
level of attention,257 mind wandering, and effort
withdrawal.258
Considering the rapid development of
neurotechnology, more advanced fMRI and BCI
measures could also be utilised to go so far as
to understand employees’ minds and alter their
work performance.259 In fact, neurotechnology, in
the form of transcranial direct current stimulation
(tDCS), is already being used as an enhancement
tool to combat fatigue during the workday.260
There can be potential benefits to such surveillance
in assisting employees to understand their
fluctuations in concentration levels and to help
avoid accidents caused by a lack of concentration.
This is especially beneficial in developing safety
measures for occupations requiring high levels of
attention over long periods of time such as truck
driving and paramedicine.261
While there is an argument that heightened
surveillance of employees during the workday
will increase productivity, it may in fact have the
opposite effect. Employees may be subject to such
stress and pressure, that in the long run, it hinders
their physical and mental health which, in turn,
reduces the overall productivity of the workplace.262
Due to its nature and potential impact on individual
rights and autonomy, the legal and ethical
implications of such technologies continue to be a
pressing concern.
Neurodiscrimination
Due to the employer’s access to their mental
patterns, employees can be put in a vulnerable
position where their neurological levels of work
productivity and concentration can be used to
make judgements about them.263
This employer‑employee power imbalance is
especially relevant and concerning in the context of
hiring, firing and promoting current employees. For
example, employers could potentially neurologically
track signs of early cognitive decline with the aim
of using this information in decisions concerning
redundancy, contributing to age and disability
discrimination in the workplace.264
Further, in using neural data (acquired via
neurotechnologies) to promote, hire and fire
employees, employers are essentially relying on
a judgement based on automated estimations of
cognitive abilities, subject to the degree of human
involvement. This can result in discrimination where
there is a barrier limiting those who may not meet
the neurological standards set by an employer,
resulting in a lack of diversity and unequal
opportunity in the workplace.265
While it is normal to have standards based
on education and experience in a competitive
workplace, mechanising such standards would
mean overlooking numerous factors such as
personality, levels of empathy, creativity and other
qualities which may not be tangibly gauged by
neurotechnology.266
Australian Human Rights Commission
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