5. Legal concerns to society at large, regulation would benefit from a tailored approach. The ACL also contains liability provisions that apply to a manufacturer that supplies consumer goods in trade or commerce with a safety defect. A product has a safety defect if it does not meet the level of safety the public is generally entitled to expect. While the expected level of safety will vary from case to case, it is ultimately for a court to determine whether a product has a safety defect. The court will take various factors into account when determining whether a product has a safety defect, including: ƒ how and for what purposes the product has been marketed ƒ product packaging ƒ the use of any mark in relation to the product ƒ instructions and warnings for assembly and use ƒ what might reasonably be expected to be done with the product ƒ the time when the product was supplied. There are however a number of statutory defences that are available to a manufacturer against a product liability action.247 These defences make the safety defect provisions in the ACL unsuitable to protect consumers given the evolving nature of scientific or technical knowledge about neurotechnology. 5.3 Online safety As neurotechnologies continue to develop, it is important to consider how these technologies (by themselves or in combination with other emerging technologies such as augmented, virtual, or mixed reality platforms and devices248) may be used as a vector for various types of online harm. For example, if bad actors were able to assume control of such technologies, they could be weaponised for child sexual exploitation, sexual assault, coercive control, or other forms of abuse. Accordingly, companies developing neurotechnologies should take a Safety by Design approach to help identify and mitigate potential online safety risks early on.249 Voluntary safety measures should be backed up by legislative requirements and regulatory oversight – in addition to being supported by education and awareness raising for the public. The eSafety Commissioner The eSafety Commissioner (eSafety) is Australia’s independent regulator, coordinator and educator for online safety. eSafety’s purpose is to help safeguard all Australians from online harms and to promote safer, more positive experiences online. The Office of the eSafety Commissioner began operation in 2015, with the current iteration of its enabling legislation being the Online Safety Act 2021 (Cth) (Online Safety Act) taking effect in January 2022. The Online Safety Act applies to a range of online service providers, including to metaverse platforms and the equipment used to connect to them (such as neurotechnologies). eSafety approaches its work under the Online Safety Act through the three lenses of prevention, protection, and proactive and systemic change: ƒ Prevention – through education, awareness raising, and programs based on research, evidence, and consultation. Australian Human Rights Commission 33

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