Figure 46 – Negative consequences principals and appointed decision-makers have heard of 0% 10% 20% 30% 40% 50% 60% Tension / conflict in family 90% 100% 51% Principal was taken advantage of 45% Appointed decision-maker(s) was / were careless or unreliable 79% 37% Appointed decision-maker(s) didn’t understand their obligations H a d h e a rd o f a n egati ve co n s e q u e n ce 32% Coercion / threats / intimidation Haven’t heard of negative consequences 80% 56% Money misused, taken or used without permission Difficulties in changing or revoking the FEPOA 70% 28% 15% 21% Q.47. What are some of the negative consequence(s) you have heard of that have resulted from having a FEPOA? Base: All principals and decision-makers n=1,059 The data revealed that appointed decision-makers were significantly more likely to have heard of all the negative experiences listed, while principals were more likely to have selected ‘Haven’t heard of negative consequences’ (24% principals; 15% appointed decision-makers). One in ten principals and appointed decision-makers (9%) had experienced negative consequences themselves. ‘The [appointed decision-maker] sometimes has emotional issue[s] and will make Q48 impulsive decisions…so I need to talk to the person and have a discussion more regularly’ – Principal, FEPOA is active Figure 47 – How principals and appointed decision-makers heard about negative consequences 38% 26% 21% 18% 9% Heard / saw in It happened the media to a friend / someone in your community It happened to a family member It happened to you 8% 2% Other Not sure / can’t remember Q.48. How did you hear about this negative consequence? Please select all that apply. Base: All principals and decision-makers n=1,059 52 Empowering futures: A national survey on the understanding and use of financial enduring powers of attorney Haven't heard of negative consequence

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