Figure 23 – Important considerations when developing education materials Very important Somewhat important Not important Don't know 75 % Simple or plain English 20% 69 % Being from or endorsed by a trusted source 25% 3% 3% Information that is standardised across the entire country 62% 31% 4% Having easy access to an expert for further information 61 % 33% 3% All the information you need is in a single location 61 % 33% 3% Accessible formats 60% 33% 4% 57% Having access to information via various mediums 36% 48% It is easy to share the information with others 43% Respecting diversity Regular reminders (e.g. annual email to review FEPOA) 40% Materials / channels are culturally appropriate 38% Materials in languages other than English 35 % Designed in consultation with the community 35 % 7% 35 % 16% 46% 30% 16% 29% 43% 33% 5% 10% 39 % 30% Interpreter in face-to-face meetings 4% 41 % 15% 30% 6% 5% 7% 7% Q.63. When education materials are developed, which (if any) of the following are important to you? Base: Nat rep sample n=2,496. ‘Don’t know’ cells with 4% or less have had their data labels removed. Australians generally preferred information about FEPOAs to come from legal professionals (63%), a trusted organisation in the FEPOA space (47%) or government (44%). Q61 Figure 24 – Preferred providers of information about FEPOAs Legal professional 63% A trusted organisation in the FEPOA space 47% Government 44% Financial adviser 34% Medical professional 20% Bank or superannuation company 16% Family / friends 16% Older person’s community groups / organisations 12% The person who witnesses the FEPOA 11% Professional carer 10% Other community groups (e.g. local or religious group) Other Not sure 5% 0% 8% Q.61. Who would you prefer this information about FEPOAs to come from? Please select all that apply. Base: Nat rep sample n=2,496 36 Empowering futures: A national survey on the understanding and use of financial enduring powers of attorney