Annual Report 1999-2000 3.37 As of 31 March 2000, all States except Arunachal Pradesh, Assam, Gujarat, Jammu & Kashmir, Kerala, Manipur, Nagaland, Orissa, Punjab, West Bengal and the Union Territories of Andaman and Nicobar Islands, Chandigarh and Pondicherry had confirmed that these guidelines were being incorporated in their training curriculum and that suitable instructions had been passed to the Police Stations for their implementation. The Commission strongly urges the remaining States and Union Territories to also follow suit and take further action on the guidelines. Constitution of District Complaint Authority 3.38 In a further measure to deal with the perception that public authorities abuse and misuse their powers and violate the human rights of innocent citizens, the Commission requested the Chief Jusdces of the High Courts and Chief Ministers/Administrators of States/Union Territories to consider issuing directions to District Judges to constitute a 'District Complaint Authority' in their respective jurisdictions, with the Principal District Judge as the Cliairman and the District Collector/Deputy Commissioner and Senior Superintendant of Police as members of the Committee, to examine the grievances of the public (Annexure V 'A' and 'B'). 3.39 The High Courts which are yet to respond to the Commission's request in this regard are those of Madhya Pradesh, Jammu & Kashmir, Andhra Pradesh, Punjab & Haryana, Himachal Pradesh, Madras, Rajasthan, Bombay, Gawahad, Allahabad, Kamataka, Delhi, Orissa, Calcutta, Gujarat and Patna. The State and Union Territory Governments ^vhich have not yet responded are those of Arunachal Pradesh, Assam, Goa, Jammu & Kashmir, ICamataka, Kerda, Manipur, Meghalaya, Nagaland, Punjab, Sikkira, Tamil Nadu, West Bengal, Andaman & Nicobar Islands, Chandigarh, Dadra & Nagar Haveli, Daman Sc Diu, Lakshadweep and Pondicherry. The matter is being pursued with them. Measures to Improve Police-Community Relationship 3.40 The bulk of the complaints received by the Commission concern the conduct of the police. Most of them relate to alleged acts of commission or omission on the part of the police in the course of invesdgadon. The complaints thus relate to the non registration of complaints, delayed invesdgadons, invesdgadons not being done objecdvely and impartially, and the inaccessibility of police officers. The Commission is of the view that to be effective and successful, the police must earn the trust, confidence and respect of those living in individual jurisdicdons. 3.41 The Commission has, accordingly, through its Circular (Annexure VI), advised all the States to follow certain specific suggestions designed to improve public confidence in the police and the police-public reladonship, in order to effecdvely prevent the violadon of law and to improve crime detecdon and respect for Human Rights. 28

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