WHAT DOES CHANGE LOOK LIKE? Change can take many forms: removing discrimination in laws and policies, improving the practices of law enforcement and government officials, giving vulnerable groups a say in decisions that affect them, promoting better ways of doing business, and challenging the prejudice and stereotypes that can lead to discrimination and violence. These changes – big and small – make a lasting difference in the lives of individuals and strengthen the fabric of our communities. SERVING PEOPLE AT THEIR DOOR STEP In May 2017, individuals from across Assam and Meghalaya in north-east India, were encouraged to bring their complaints directly to the National Human Rights Commission. The Commission – led by its Chairperson, Justice Dattu – heard 43 matters during a two-day open hearing and camp sitting. The Commission took up issues such as the forest rights of the Chakma people, a 2014 massacre incident, trafficking of girls, child labour, the rape on a tribal minor girl, and denial of basic amenities to local people. Cases of deaths during police action and deaths of persons in custody were also raised. The Commission has been holding camp sittings and open hearings across India “to serve people at their door step”. ANNUAL REPORT 2016–17 7