20 National Human Rights Commission of Nepal program Indicator Responsibility Time frame Number of counselling and the number of registered cases; 1.2 To streamline the 1.2.1 To amend and review the Rules of investigation of the rights procedure on Complaint handling and violation cases registered determination of compensation, Number of amended rules 1.1.2 To register the suo moto cases Number of suo of grievous violation of human rights, moto registration of register and investigate on the rights the complaints and violation cases related to those classes, investigation of cases; communities, regions who are not accessible to the Commission including the contemporary issues of human rights; 1.1.3 To coordinate with the transitional Number of cases of justice mechanisms for investigating the investigation conflict era cases; 1.1 To streamline the 1.1.1 To pursue victim friendly complaints complaint receiving registration process identifying the process with regard to the Commission's jurisdiction discussing with rights violation cases; and counselling adequately the victims on the rights violation cases; Regular Regular Supervision: Commission Member assigned to oversee investigation; Main responsibility: Protection Department head Regular Supervision: Commission Member assigned to oversee investigation; Supervision: Commission Member assigned to oversee investigation Main responsibility: Secretary, Province chief Regular Supervision: Commission Member assigned to oversee investigation Main responsibility: Secretary, Province chief Main responsibility: Secretary, Province chief 1. To ensure effective complaint management system, investigation, and implementation of the recommendations/decisions made; Strategy 4.1 Action Plan Framework Strategic Objectives Implementation Plan Chapter 4