Key Activities Section 3. Investigations and Remedies : Discrimination 1. Petitions Filed and Processed A. Petitions Filed by Area The total number of petitions filed for discrimination from the time the Commission was established until December 2019 stands at 31,379, the largest proportion of which is related to discrimination concerning the supply and use of goods and services at 12,308 (39.2%), followed by discrimination concerning employment, dismissal, and wages at 9,201 (29.3%) and discrimination in use of educational facilities and vocational training institutions at 1,787 (5.7%). The number of petitions filed for discrimination, which had surged in 2017 and fallen markedly in 2018, increased again in 2019, with a total of 2,613. By area, petitions related to discrimination concerning the supply and use of goods and services stood at 968 (37.0%), discrimination concerning employment at 855 (32.7%), and discrimination in use of educational facilities at 111 (4.2%), showing a relative increase in cases concerning discrimination in employment. As to discrimination in employment, the largest number of petitions filed was related to wage and non-wage payment at 253 (29.6%), followed by recruitment and hiring at 168 (19.6%), education, placement, and promotion at 124 (14.5%), and retirement age, retirement, and dismissal at 70 (8.2%). As to petitions related to discrimination in goods and services, 400 (41.3%) were related to goods, followed by services at 324 (33.5%), and transportation and commercial facilities at 213 (22.0%). 92

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