human rights constitutes a core aspect of the Commission’s mandate as a NHRI. Examining the influence and impact of advocacy and advice served as a measure in the previous year. This year, the Commission has implemented a fresh approach to enhance awareness and provide education on human rights. Through close collaboration with partners, we aim to build a strong commitment and application of Te Tiriti and human rights. This is part of the Commission approach to lift the consideration of human rights across law, policy and practice, recognising that reform may take time. • Measure 7.1 Linked directly to the funding the Commission received to strengthen the Commission’s capacity “to respond to hate speech, racism and discrimination”. The Evaluation Framework seeks to add value to the Commission’s enquiries and complaints function by supporting the Commission to better understand and improve its complaint handling and dispute resolution service to people experiencing harmful speech and alleged unlawful discrimination. The framework was delivered in the current period and as such has no comparative result. • Measure 8.1 Establishes a conversion practices response (CPR) service and promoting awareness of this Service and the Conversion Practices Prohibition Legislation Act 2022. The Conversion Practices Prohibition Act amends the Human Rights Act adding section 63A, that performance of conversion practices are restricted. The Commission launched its civil redress scheme for survivors of conversion practices in August 2022. Comprehensive education and prevention resources for key groups such as religious, community, cultural, clinical and government were also developed. • Overarching measures The overarching measures 0.1 and 0.2 were not measured in 2021-22 as a relationship agreement with the National Iwi Chairs Forum (NICF) did not exist until the 2022-23 financial year. This agreement formalises the partnership and agrees a joint work programme that responds to Te Tirii o Waitangi, Matike Mai Aotearoa and human Rights. In 2021-22 the Commission engaged with the NICF about this partnership approach and developed a common understanding of our role together. As acknowledged in the PBE FRS 48 Standard, the following attributes apply to the current Service Performance reporting environment: a) Service performance reporting is an area of reporting that continues to evolve; b) Entities may be subject to a range of Service Performance reporting requirements, including legislative requirements and may use a variety of performance frameworks; and c) It provides flexibility for entities to determine how best to report on service performance in an appropriate and meaningful way. The Human Rights Commission has provided the following for its Service Performance reporting: a) Sufficient contextual information to understand what the Commission intends to achieve in broad terms over the medium to long term and how it will do this [FRS 48 para 15(a)]. b) Provided users with information about what the Commission has done during the reporting period in working towards its strategic objectives [FRS 48 para 15(b)]. c) Present its Service Performance information and its financial statements together in the Annual Report [FRS 48 para 6]. d) Present Service Performance information for the same entity and same reporting period as the financial statements [FRS 48 para 11]. e) Disclose judgements that have the most significant effect on the selection, measurement, aggregation and presentation of Service Performance information [FRS 48 para 44]. f) Provide comparative information [FRS 48 para 37]. 51

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