सव भव तु सिखनः ु Annual Report 2022-23 the enquiry was conducted on 07 May 2020 and the Complainant and her two sons appeared for the enquiry wherein the Complainant narrated that her sons were taking care of her and all her needs; however, her daughters are a er her property and one of her daughter is forwarding these types of complaints to various places in the name of the Complainant and spoiling her name. It is stated that the Complainant stated that she did not have knowledge of English and someone is forwarding false complaints in her name, and she requested not to take any ac on on the basis of these false complaints. It is further stated that the Complainant produced a wri en le er sta ng that her two sons were taking care and she was in safe care and protec on of her two sons. The Commission perused and considered the enquiry report and the documents enclosed with it and it was stated that the Complainant was being taken care of properly by her sons and she did not file the present complaint. No further interven on of the Commission was therefore required. The case is closed. 2.) Disability pension for mentally retarded girl (Case No. 23079/24/14/2020) The complainant, an ex-serviceman of Army, submi ed that his daughter is 87% mentally retarded and requires disability pension for her maintenance. However, despite a resolu on passed by the Gram Panchayat of village Chhitauniya and a cer ficate issued by the Panchayat, the Tehsil officials of Bahedi refused to issue a zero-income cer ficate in her favour, which is an essen al requirement for the disability pension. He has requested to issue a zero/no income cer ficate and grant a disability pension to the disabled girl. Vide proceedings dated 10 November 2020, the Commission took cognizance in the ma er and directed to transmit a copy of the complaint to the DM, Bareilly, U ar Pradesh, through online mode, calling for an ac on taken report in the ma er within four weeks. A er the issuance of condi onal summon to DM, Bareilly, U ar Pradesh, vide proceedings dated 14 June 2022, a report dated 18 August 2022 was submi ed by DM, Bareilly. The report reveals that, as per the direc on given under Government of U ar Pradesh Order No. 669/1-1-92-14- 11(2)/2011 dated 24 July 2014, zero income cer ficate or independent income cer ficate cannot be 54 issued to those dependent family members, who come in the category of unmarried adult children residing with the family. In this case complainant's daughter, 21 yrs, who is 87% disabled, is unmarried adult child and is totally dependent on his father (complainant) and resides with him; hence, as per government's order she cannot be issued zero income cer ficate. It is also men oned in the report that this fact had already been in mated by the district authori es to the complainant on 09 February 2021 by the area Lekhpal. The report is taken on record. The perusal of the record depicts that the complainant is an ex-army pensioner, so could not fit under the BPL category. Further, his unmarried daughter who is 21 yrs. of age, who is 87% disabled, is a dependent family member of the complainant residing with him. It was said in the report submi ed by the DM that under Government of U ar Pradesh Order No. 669 / 1 - 1 - 9 - 2 - 14 - 11 (2) / 2011 dated 24 July 2014, zero income cer ficate or independent income cer ficate cannot be issued to those dependent family members, who come in the category of unmarried adult children residing with the family. Thus, the refusal of the district officials to issue zero income cer ficate to the daughter of the complainant was in accordance with the prevalent state government's rules. The complainant had personally been appraised by the area Lekhpal regarding the regulatory provisions of state laws, yet he approached the Commission with the same cause of ac on. The Commission finds no further reason to intervene, and the case is closed. 3.) Vulnerability of the disabled and a higher mortality rate due to COVID- 19 (2106/90/0/2021) The Commission received a complaint from a resident of Jaipur, Rajasthan on 21 May 2021, alleging that persons with disabili es are facing trouble in the second wave of the Corona virus. It was alleged that persons with disabilies are more vulnerable to get infected by the virus, as they are unable to follow measures such as social distancing, they might face even more severe symptoms and have a higher mortality rate due to COVID-19 compared to other persons. For the 18-44 age group, walk-in vaccinaons were not allowed. The complainant further stated that booking a vaccine appointment via the government website or app was o en also a glitchy experience, therefore, it makes it very difficult for disabled persons to book a slot online for a vaccine. Chapter 7 - Thematic Areas