Key NHRCK Activities be attributed to new social conflicts arising from increased public inconvenience and strengthened quarantine measures amid a prolonged COVID-19 situation. (Unit: cases, %) Classification Year Total Human rights violation Discrimination Others 161,013 122,093 75.8 36,504 22.7 2,416 1.5 2021 10,029 7,430 74.1 2,559 25.5 40 0.4 2020 9,016 6,557 72.7 2,426 26.9 33 0.4 2019 9,768 6,986 71.5 2,730 28.0 52 0.5 2018 9,288 7,054 75.9 2,209 23.8 25 0.3 2017 12,336 9,132 74.0 3,170 25.7 34 0.3 * The cumulative sum is the total from November 25, 2001 (the date of the establishment of the Commission), to December 31, 2021. * ‌The statistics of submitted and processed complaints include concluded cases that were re-investigated due to the cancellation of administrative proceedings Part 2 Key NHRCK Activities Cumulative sum Part 1 Introduction [Table 2-2-5] Petitions Filed Requests in the Last Five Years by Type 3. Face-to-Face Petitions to-face petition applications from detention and protection facilities. Of the 2,318 face-toface petitions closed in 2021, 323 (13.9%) were filed as petitions, 1,072 (46.2%) closed with counseling, and 923 (39.8%) withdrawn by the petitioners. Face-to-face petitions closed by counseling, which accounted for the largest percentage of face-to-face petitions processed, decreased slightly in tandem with a decrease in face-to-face petitions filed. Those closed by counseling were mostly inquiries about existing petitions, or investigations and proceedings, which, pursuant to the NHRCK Act, do not involve the Commission. As in 2020, the number of face-to-face petitions processed in 2021 fell due to a temporary suspension of the face-to-face petition program under COVID-19. The Commission plans to analyze and refine the face-to-face petition program for more efficient processing. 93 Part 3 Appendices From November 2001 to December 2021, the Commission received a total of 64,420 face-