Key NHRCK Activities Section 2. Human Rights Counseling and Petitions To ensure more effective remedial actions, the Commission advertised its services and clarified who and which organizations are subject to investigation when a petition is filed. Compared to the as a result of new social conflicts arising from increased public inconvenience and strengthened quarantine measures amid a prolonged COVID-19 situation. In 2021, the Commission received 10,029 petitions, 36,343 counseling requests, and 44,137 Part 1 Introduction previous year, there was an increase of 21.2% in petitions, counseling requests, and complaints, complaints and inquiries (on persons/institutions subject to Commission investigation, filing procedures, and information on other institutions). Compared to the previous year, there were 1,013 more petitions (11.2%), 8,129 more counseling requests (28.8%), and 3,869 (8.0%) fewer [Table 2-2-3] Petitions, Counseling Requests, and Complaints and Inquiries in the Last Five Years (Unit: cases) Petitions Counseling requests Complaints and inquiries Total Cumulative sum 161,013 466,921 608,232 1,236,166 2021 10,029 36,343 44,137 90,509 2020 9,016 28,214 48,006 85,236 2019 9,768 33,440 44,959 88,167 2018 9,288 32,278 45,622 87,188 2017 12,336 36,370 42,925 91,631 Part 3 Appendices Year Part 2 Key NHRCK Activities complaints and inquiries. * The cumulative sum is the total from November 25, 2001 (the date of the establishment of the Commission), to December 31, 2020. * Counseling requests include face-to-face petitions closed by counseling. * ‌The statistics of submitted and processed complaints include concluded cases that were re-investigated due to the cancellation of administrative proceedings 91