CONTENTS Section 3. Preliminary Investigations and Mediation········································· 95 1. Preliminary Investigations····················································· 95 2. Mediation······································································ 96 Section 4. Investigations and Remedies of Human Rights Violations and Discrimination· · · 97 1. Petitions Filed and Processed�� · ················································ 97 2. Ex officio Investigations and On-site Inspections ·· ·························· 100 3. Key Petitions ································································· 102 Section 5. Investigations and Remedies: Discrimination···································· 112 1. Petitions Filed and Processed· · ··············································· 112 2. Key Petitions·· ································································ 117 Section 6. Administrative Appeal···························································· 124 Chapter 3 ‌Human Rights Education and Promotional Activities to Foster Respect for Human Rights······················································ 126 Section 1. Overview· · ········································································ 126 Section 2. Major Achievements ····························································· 129 1. Institutionalizing and Shaping Conditions for Human Rights Education···· 129 2. ‌Establishing Networks of Cooperation for Education ······················· 131 3. Expanding Education through Human Rights Education Centers·· ·········· 133 4. Development and Distribution of Educational and Promotional Content···· 134 5. Operation of the Human Rights Library· · ···································· 136 6. Promotional Activities to Raise Public Awareness··························· 137 Chapter 4 Domestic and International Exchanges and Cooperation············· 141 Section 1. Overview ········································································· 141 Section 2. Major Achievements······························································ 143 1. Exchanges and Cooperation with Domestic Human Rights Organizations······ 143 2. ‌Exchanges and Cooperation with International Human Rights Organizations and Groups··································································· 146 3. Hosting of International Conferences········································ 150