6 | Annual Performance Statement
IncludeAbility
The IncludeAbility project advances the human
right of people with disability to equal employment.
The project does this by increasing meaningful
employment opportunities for people with disability
and supporting employers to address employment
barriers in their organisations and in the workforce.
The first phase of IncludeAbility ended in 2023. To
assess its impact, the Commission engaged the
Centre for Social Impact Swinburne University to
independently evaluate the project. The evaluation
found that some employers lack awareness of
disability and hold low expectations of people with
disability and their employment capabilities.
‘Often the reluctance to hire people with
disability, in particular intellectual disability,
I think, comes from an attitude of low
expectations wrapped around that if we get
it wrong, we’re going to be subject to ridicule
and that our company will receive bad press
because we didn’t get it right.’
– IncludeAbility Ambassador
IncludeAbility helped address negative attitudes and
a lack of understanding about people with disability
and their employment capabilities.
support to the pilot employees and their direct
managers and teams, to help them solve issues and
adapt to new situations.
One person with disability who engaged in the pilots
described the opportunity as ‘life changing’. Other
pilot participants highlighted outcomes such as:
‘Proved that I can work in open employment’.
– Pilot employee-survey
‘Proud to show my kids anything is possible’.
– Pilot employee-survey
These pilots offer a useful prototype for other
organisations seeking to embed good practice in
disability employment in their workplaces. This pilot
model highlights promoting alternative pathways
to employment, providing fair pay and workplace
accommodations, engaging with all organisational
levels, and offering ongoing tailored support as key
ingredients for success.
The evaluation emphasised the important role of the
Commission in promoting best-practice in disability
employment. The Commission’s national reach
and expertise relating to disability discrimination
complaints makes it a credible and influential
champion in this space.
Through the IncludeAbility project, employers
increased their knowledge and confidence in
applying successful strategies for employing
people with disability. It did this through building
communities of practice between employers, linking
employers to new talent pools, and providing
ongoing tailored supports and practical resources.
IncludeAbility also led to more paid employment
opportunities for people with disability at award
wages through the two Pilot Employment Programs
in Perth and the Illawarra region. The pilots were
‘place-based’ and tailored to the needs of both the
employing organisations and the pilot employees.
They gave employers the chance to assess and
improve the accessibility and inclusiveness of their
organisations. They also offered intensive ongoing
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IncludeAbility Ambassadors Tracey Corbin-Matchett and
Nathan Basha.