35. 117 cases were closed after reaching an agreement and 20 were suspended from investigation. Of 2,934 dismissed cases in 2011, there 2,095 complaints were voluntarily withdrawn (71.4%) and 370 were deemed to be beyond the scope of the Commission’s investigation (12.6%). 129(4.4%) cases were dismissed because actions for remedies were underway or completed other authorities, 92(3.1%) cases whose valid investigation date by the Commission has expired, and 248 (8.5%) did not merit investigation. [Table 2-3-2] Complaints on Civil Rights Violations by Resolution (Unit: number of complaints) Cases Affirmed Year Filed Cases Denied Accusation RecommenRecommenand dation of EmergeSettlem- Legal Aid Mediation Dismissed TransfInvestigation Disciplinary ncy Relief dation of ent Request erred Settlement Request Actions Closed Total Suspended 2011 5,425 5,158 261 6 4 0 131 117 2 1 1,908 2,934 20 2010 6,461 6,264 331 6 3 1 198 122 1 0 1,831 130 3,909 63 2009 5,282 5,108 365 5 5 1 235 118 0 1 1,637 78 2,974 54 2008 4,892 5,288 308 12 30 2 213 48 1 2 1,644 99 3,177 60 2007 5,067 4,757 239 13 16 0 147 61 2 0 1,215 116 3,152 35 2006 3,335 3,250 207 17 2 0 164 23 1 0 2005 4,199 4,132 244 6 6 1 156 73 2 2004 4,627 4,931 145 6 2 0 79 54 2003 3,041 3,137 94 9 3 2 57 2002 2,833 1,365 29 3 16 2 83 87 9 Total 45,162 43,390 2,223 933 35 Refused 70 2,019 21 0 1,318 147 2,378 45 4 0 1,280 148 3,306 52 23 0 0 717 116 2,210 0 8 0 0 0 136 26 0 1,388 639 13 4 1,174 12,619 965 27,233 350 * The number of closed cases combines the number of closed cases newly received within the year and closed cases that were transferred from the previous year. * The numbers may differ from previous number due to revision of errors. Chapter 3. Investigations and Remedies: Civil Rights Violations 79