in a proactive and prompt manner to render timely response to major social issues. It also sought to create a human rights-friendly environment by analyzing human rights conditions and public awareness in Korea and taking measures to institutionalize systematic and meaningful human rights education. While recommending the government to draw a comprehensive and systematic roadmap on a national government level with an aim to advance human rights conditions in North Korea, the Commission dedicated itself to identifying local and international trends on rising issues of human rights in business practices and rights to information privacy to seek solutions. To celebrate its 10th anniversary, the Commission organized diverse events to look back on progress made during the last decade and identify challenges anticipated down rd the road, and presented the path it should take in the future by formulating the 3 phase of nd the Action Plan (2012~2014) and concluding the 2 phase (2009~2011). Internally, the Commission created 2 divisions of Disability Rights under Investigation Bureau in October 2011 and added 21 staff. It operated 10 teams mandated with priority tasks, a structure that was introduced to resolve conflicts caused by operating under the large-scale department-based structure and sought to enhance performance with thorough performance assessment on a quarterly basis. In addition, it steadily implemented its policy of requiring its staff to complete 100 hours of training sessions a year to develop their expertise and competence in human rights. In doing so, the Commission's staff members not only perform their respective duties more efficiently, but also obtain knowledge and expertise in a wide range of human rights issues. 3. Evaluation and Challenges Despite achievements made in 2011, the Commission had the biggest difficulties in running its organization in the aftermath of the downsizing and reorganization in 2009. While it steadily sought solutions including hiring 21 staff in October 2011 and 16 Part I. Introduction

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