the Commission filed criminal charges against perpetrators. 367 (3.5%) cases were settled
by mutual agreement during the process of investigation and 19 (0.2%) cases reached a
settlement agreement through the mediation committee. Meanwhile, 2,806 (26.6%)
complaints were dismissed for lack of grounds or failure to prove significant
discrimination and 6,395 (60.5%) complaints were either rejected because they fall outside
the scope of the Commission or were withdrawn.
In 2011, the Commission issued recommendations for improvement measures for 188
resolved complaints, filed criminal charges for 4 complaints, dismissed 763 complaints,
and rejected 872 complaints. 79 complaints were resolved by reaching a settlement during
investigation and 1 case reached a settlement through mediation.
[Table 2-4-3] Complaints on Discrimination by Type of Resolution
(Unit: number of cases)
Approved
Category
Rejected
Mediation
0
4
79
1
736
872
5
12
0
3
100
1
626
1,224
23
28
Suspended
Mutual
Settlement
188
103
Transferred
Refer for
criminal
charge
1,897
2,108
Rejected
Recommen
dation for
Disciplinary
Action
1,802
2,680
Year
Dismissed
Recommen
dations**
2011
2010
Received Closed*
2009
1,685
1,660
78
0
0
85
1
589
880
9
18
2008
1,380
1,143
88
2
0
27
2
240
765
14
5
2007
1,159
1,253
111
1
0
37
3
171
901
22
7
2006
824
899
115
0
0
23
10
183
552
11
5
2005
1,081
837
55
0
0
7
0
121
650
2
2
2004
389
368
21
0
0
4
1
74
263
3
2
2003
358
296
30
0
0
3
0
48
215
0
0
2002
189
102
7
0
1
2
0
18
73
1
0
Total
11,547
10,563
796
3
8
367
19
2,806
6,395
90
79
** Sum of the number of closed cases received in a year and the number of closed cases
transferred from the previous year
** Recommendations for rectification or improvement of regulations, policies and practices,
prevention of recurrence, or human rights education
Chapter 4. Investigations and Remedies: Discriminatory Acts
107