complaints of education facilities accounted for a majority (75 cases or 92.6%). There were
also 473 complaints of other discriminatory acts that did not fall under the categories above
and accounted for 26.2% of the total complaints of discrimination in 2011.
[Table 2-4-1] Complaints on Discrimination Received by Category
(Unit: number of cases, %)
64
75
84
115
17
15
9
2
1
1
383
3.3
57 23
40 21
61 18
62 21
22 15
3 6
13 5
1 1
1 2 1
- 262 111
2.3 1.0
4
1
3
5
5
1
19
0.2
75 6 473
96 10 530
116 6 372
98 4 260
96 7 270
83 4 185
51
5 252
24 2 134
14
3
99
7
3
44
23
660 50 2,642
5.7 0.4 22.9
Vocational Training
Institutions
89 439 181
126 184 1,144
98 292 201
101 199 149
71 124 110
35 50 91
86 87 151
34 10 40
9
2
29
4
3
20
1
10
654 1,390 2,126
5.7 12.0 18.4
Educational Facilities
49
43
41
50
58
26
45
17
61
8
2
400
3.5
Residential Facilities
16
18
21
12
12
18
10
5
6
1
119
1.0
Land
14
32
27
4
17
13
3
3
3
116
1.0
Commercial Facilities
1
1
2
0.0
Transportation
16
8
13
17
13
8
12
4
4
3
3
101
0.9
Services
Non-wage Payment
57
66
45
67
51
52
50
12
26
11
6
443
3.8
Goods
Promotion
14
16
12
15
20
14
36
9
11
7
2
156
1.4
Education
Assignment
7
5
7
11
6
2
6
1
45
0.4
Retirement Age
Others
28
33
15
30
27
21
17
18
14
1
204
1.8
Loan
Wages
115
112
91
59
98
97
148
22
54
14
4
814
7.0
Retirement
Hiring
2011 1,802 75
2010 2,680 119
2009 1,685 162
2008 1,380 101
2007 1,159 124
2006 824 101
2005 1,081 90
2004 389 51
2003 358 21
2002 136 6
2001 53 Total 11,547 850
(%) 100 7.4
Dismissal
Recruitment
Category
Others
Discrimination
Discrimination in Supply or in Use of
Use of Goods, etc. (3,519) Educational
Facilities (629)
Discrimination in Employment (3,414)
B. By Reasons
The breakdown of complaints received in 2011 by grounds showed a similar trend as in
2010 in general, excluding decrease in discrimination against disability from 1,649 in 2010
to 874 in 2011. As for other grounds, discrimination based on academic backgrounds
increased by 1.3 times (40 to 52) and discrimination using family status also increased by
1.89 times (9 to 17) year on year, while age-based discrimination complaints went down by
25.9% (197 to 51).
Chapter 4. Investigations and Remedies: Discriminatory Acts
105