in-depth interviews with Human Resources personnel and questionnaire on job seekers, aiming to improve diverse discriminations in hiring processes and research on foreign cases of discrimination in hiring. ‘The Research on Different Retirement Ages Applied by Public Organizations and Measures to Address Discrimination’ was conducted to learn about implications and types of retirement and different retirement ages applied by public organizations by position, job, gender, and type of employment. In addition, it played an active role at home and abroad by organizing meetings attended by experts on prevention of sexual harassment and sexual violence and participating in the Committee on the Elimination of Discrimination against Women. Section 2. Major Activities 1. Complaints of Discriminatory Acts A. By Category The Commission has received 11,547 complaints of discrimination until the end of 2011 since its inception: 3,904 about employment (33.8%), 4,281 about supply or use of goods, etc. (37.2%) and 710 about use of education facilities, etc. (6.1%). Of a total of 1,802 complaints filed in 2011, there were 480 were of employment (26.7%), 768 about supply or use of goods, etc. (42.6%), and 81 about use of education facilities (4.5%), indicating a slight decrease from the previous year. 480 employment-related complaints were again segmented into hiring (115 cases or 24.0%), job application (75 cases or 15.6%), wages (57 cases or 11.9%), termination (49 cases or 10.2%), and job assignment (28 cases or 5.8%). 768 complaints about supply or use of goods and services, etc. are categorized into service (439 cases or 57.2%), goods (181 cases or 23.6%), and transportation modes (64 cases or 8.3%). Of a total of 81 complaints regarding use of education facilities and vocational training institutions, 104 Part II. Major Activities of the Commission